Get to Know Important Things About Us
Because of the nature of our products, we don't accept returns. However, we want you (and your pups) to have a wonderful experience with The Described Dog. Please contact us with any concerns.
We ship The Described Dog treats domestically within the United States. Shipping times depend on location. If you're our neighbor in OH you'll receive your shipment faster than someone living in California. Unfortunately, at this time we are not shipping internationally. We cannot guarantee delivery dates but we will do our best to ship it to you as fast as possible.
We package our treats to the best of our ability but we can’t guarantee the package won’t be tossed about in a mail truck or launched onto your porch by a disgruntled package delivery person.
TERMS OF SERVICE
This website is operated by The Described Dog. Throughout the site, the terms “we”, “us” and “our” refer to The Described Dog. The Described Dog offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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